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Project Manager, Customer Service Group (Pittsburgh)
WebMar 16, 2024 · Here are some customer service training ideas and activities. 1. Culture training. During culture training, employees learn the values of the company and what that means for their customer interactions. Having the right culture in the workplace means that customers can have positive and consistent experiences. 2. WebCustomer service refers to the assistance an organization offers to its customers before or after they buy or use products or services. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. rachelle boucher
What is Customer Service? - Zendesk
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